BlueChip Support

No matter what problem or question you are concerned about, you can email us and get advice. Our support team will only respond to one, official email address – support@bluechip.com

BlueChip specialists help Bangladesh players around the clock. You can write to us at any time of the day or night and get a detailed answer. But be prepared to wait a little while. The waiting time is up to 24 hours, and here it all depends on how busy the support team is and what kind of question you’re asking.

When sending an email to BlueChip support, we advise you to follow a few guidelines:

• Use the email address assigned to the account. That is, the email address you provided when you signed up;
• Do not send multiple emails on the same topic at the same time. Keep communication in one thread;
• Do not try to reply to emails that contain advertising or news information. You will not be able to contact an expert here;
• Use the subject line of the letter to tell the problem or issue in a few words;
• In the text of the letter, immediately try to disclose all the details in as much detail as possible. If necessary, upload screenshots and other clarifying materials.

Do not be aggressive or disrespectful to BlueChip support. Be courteous.

For faster communication, you can use online chat. It is available both on the official BlueChip website and in the mobile application for Android and iOS. Just send a message and wait for an operator to reply to you. This will happen within a few minutes.